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FAQ
Where can we paint?
- Anywhere! Your face, your arms, neck... even your back — you'd be surprised with the kinds of requests we get!
How many kids can we paint in an hour?
- Each painting can take up to 5-10+ mins (depending on the design!). On average we paint 6-9 every hour! If possible, we would recommend booking for longer as usually most kids will want to get more than 1 & sometimes adults also want to join in too!
Are your paints safe?
- Yes of course! We use high-quality non-toxic & hypoallergenic paints specially from Australia! We are also one of the companies that also uses ~shiny~ (aka more expensive) paints to brighten up the paintings!
How do we remove the paint?
- Our paints are water-soluble, so all you need is water and a bit of soap! Alternatively, you can also use makeup remover.
What do I need to supply?
- All we require is a little space to set up, preferable 1 table and 2 chairs (per artist!)
How do I make payment?
- We will require 100% payment to confirm the booking. We accept payment via PayNow/PayLah.
Terms & Conditions
(for private parties)
Payment
- 100% Payment via PayNow & screenshot of payment is required to confirm the booking.
*Due to the current high demand, we are unable to reserve slots as this would be unfair to clients who have enquired later but are ready to make payment. If the slot has been taken up by another parent by the time you have sent your screenshot of payment, we will fully refund your payment.
Changes
- Any changes to requested services, date, timings, venue is subjected to availability, and will be charge a $30 rescheduling fee.
- For any changes to requested services (e.g. swopping of activities) made less than 14 days prior to the event, 50% of the amount paid for the initial activity will be forfeited.
- For any changes to party date made less than 7 days prior to the event, 50% of amount paid will be forfeited.
Cancellations
- Any cancellation is subjected to 50% forfeiture of amount paid. Refunds will be made within 7 working days of cancellation date.